about us

Lifting our lids

We're a multidisciplinary team that thrive on supporting ambitious brands. We can help you put your customer's voice at the centre of your business.
Lifting our lids
Our Mission

"Helping you put customer feedback at the centre of your decision-making processes, so that you can develop and grow the brand of your dreams.”

See how it works

It's not enough for modern brands to just provide a good product. The secret to long-term success, customer loyalty and brand adoration lies in not only understanding your customer, but creating an offering that feels intrinsic to your customer's needs, wants and values. Anticipating their expectations with exceptional service and product offerings becomes an achievable goal when your brand has an intimate, detailed and on-going understanding of its customer's behaviour and opinions.

Brand Jar was built so brands can read their customer's minds and make informed strategic decisions that lead to growth.

Our Founders

Susy Brown

Susy Brown

CEO
Kay Middleton

Kay Middleton

Research & Insight
Dan Leyden

Dan Leyden

Product & Technology
Alec Middleton

Alec Middleton

Commercial & Operations
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