Our panel of 35,000 people is screened for the perfect candidates for each brand and piece of research
our platform
Feedback and insights at your fingertips
Brand Jar makes insights easy with fast, simple and cost effective access to customer opinion.
Targeted research that delivers real value
Brand Jar delivers research that is specifically designed to support fashion, beauty and lifestyle brands.
Tracking
Monitor key metrics that reflect your brand’s health over time so you can build a stronger brand, improve customer experience and measure marketing success.
Innovation
Get detailed feedback at the early stages of concept and development to ensure that time and energy is only spent on the best ideas
Retail
Understand customer experience so that you can improve service, brand perception and sales, and make your brand stand out online and in-store
A platform that is intuitive, time saving and effective
The Brand Jar platform makes light work of data analysis so that you can spend your time actioning insights
Real time results
Use the Brand Jar platform for Instant access to customer responses as they are sent
AI summaries
Key themes identified for you in both questions and surveys, saving hours of raw data analysis
Filtering and segmentation
Smart filtering options allow you to slice and dice data to quickly understand patterns and finer details
Data visualisation
Choose the way data is visually represented to suit your way of working
Participants love sharing their views with Brand Jar
Convenient
Easy survey completion
Higher participation
Lower drop out rates
Shaping brands they love
Tracker
When a smartphone is all that is needed, it's much easier for participants to answer surveys quickly in a way that fits in with their lives
Using WhatsApp to communicate with participants means no apps to download or new interfaces to learn, just as easy way to answer questions
Many participants are keen to take part in WhatsApp research and we see higher rates of completion than with other channels of communication
Simplicity for participants means it's much more likely for them to finish multi-stage and long-term research, which is key for consistent data
Invested and engaged participants love being able to contribute opinions to support brands, so that they can grow and develop
Gain deep insights over long periods with tracking.
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The Brand Jar experience as a participant
The Brand Jar experience as a participant
1. Participant selection
1. Participant selection
2. Onboarding
2. Onboarding
Details about the research are shared and expectations established, ensuring happy and engaged participants who are suited to the research
3. Research invitation
3. Research invitation
When the research is launched, a survey invitation is sent to the participant via WhatsApp, to be completed at a convenient time
4. Responding
4. Responding
Pressing 'Go' on the invitation message prompts the first survey question. A response to the question triggers the next question, and so on, until the survey is completed.
5. High-quality answers
5. High-quality answers
Each question is clearly worded and structed outlining what type of response is required - photo, text or video, ensuring that the participant can answer the questions fully and easily
6. Regular reminders
6. Regular reminders
Reminder messages are sent to the participant (if needed) to keept the survey top of mind and ensure timely completion.