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Feedback and insights at your fingertips

Brand Jar makes insights easy with fast, simple and cost effective access to customer opinion through a platform that is intuitive, time-saving and effective.
Feedback and insights at your

Targeted research that delivers real value

Brand Jar delivers research that is specifically designed to support fashion, beauty and lifestyle brands. 

TRACKING 
Monitor key metrics that reflect your brand’s health over time so you can build a stronger brand, improve customer experience and measure marketing success.

INNOVATION
Get detailed feedback at the early stages of concept and development to ensure that time and energy is only spent on the best ideas  

RETAIL
Understand customer experience so that you can improve service, brand perception and sales, and make your brand stand out online and in-store

Consumer insights

Research that delivers REAL VALUE

Backed by AI, our real-time platform gives your insight, product and marketing teams the data they need to make revenue changing decisions.
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Real time results
Use the Brand Jar platform for Instant access to customer responses as they are sent
AI summaries
Key themes identified for you for questions and surveys, saving hours of raw data analysis
Filtering and segmentation
Smart filtering options allow you to slice and ice data to quickly understand patterns and finer details
Data visualisation
Choose the way data is visually represented to suit your way of working
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What kind of research questions can you ask?

BRAND JAR LOVES TO COMBINE QUALITATIVE AND QUANTITATIVE QUESTIONS FOR MEASURABLE AND DETAILED FEEDBACK

QUANTITATIVE RESEARCH

Quant will give you numerical data to describe and measure feedback. Quantitative questions are close-ended, objective and will give you specific answers that make comparison easy. Some examples are - NPS (net promoter score), Likert scale, and multiple or single choice questions.

QUALITATIVE RESEARCH

Qual will give you non-numerical data. Qualitative questions are open-ended and provide the opportunity for subjective perspectives to be shared by participants that create narratives. Answers to qualitative questions can come in the form of - free text, image, video , all of which are easy for participants to share with Brand Jar via WhatsApp

Voicenote

Give your participants a voice and listen to their feedback as true verbatim.

Image

Share and receive images of your product, venue, marketing, whatever you need to see for instant feedback.

Video

Let your participants show you their world sending you videos of themselves and what they see!
Perfect for research

Perfect for your research methodology

In-store
In-home
Snap survey
Mystery shopper
Interview
Tracker

Participants can quickly and easily submit responses making 'in-store' research more accessible.

Understand the home environment of participants with the use of image and video data collection.

Produce fast-turnaround, fast response surveys direct to your select panel.

Uncover real customer service experiences in retail and service environments.

Interview your participant using video questioning and responding.

Gain deep insights over long periods with tracking.

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Delivering development that matters

Research never stops. We're always building new features to support your ideas.
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Security
Secure by design
Data Protection
GDPR compliant for data security
AI
Time saving interpretation
API
Integrate with your other tools
Simplicity
Clear UI for easy insights
Scalable
Our platform scales as you grow

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